Carnival Sunshine Cruise Review to Europe - Eastern Mediterranean

Experience
7+ cruises

Reviews
0

Helpful Votes
0

2 out of 5

Not a memorable cruise

Sail Date: September 01, 2013

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Inside

Ship has been refurnished\, but had too many problems during our cruise. The hallway on my floor always had buckets to catch the water that was leaking from the ceiling. Our shower cover top was covered with rust. I was told that many inside cabins were having the same problems. Our Laundry was delivered to us two days late because the laundry was closed for water repairs. Carnival has several Italian contractors trying to repair many of the areas poorly refurnished.

Pros: Food at dining room\, most deserts\, and most ports..

Cons: Slow service at dining room\, Dining staff forgot it was my wife's birthday and retirement. Put things together at the last minute.

Recommends Carnival Sunshine? No.

Ship Quality
Refurnished a ship and then keep a number of contractors on board to deal with all the problems that may surface.
Food and Dining
Food was good\, but the wait for it was too long. The Metre \"D\" spent all his time in the center of the dining room. He never came to our side to meet us. He should have a singing contract with Carnival because he sang every night.
Cabin / Stateroom
My cabin was kept clean at all times and every request was met by our cabin personnel. Hard to take two showers due to all the rust peeling from the top cover.
Service and Staff
Excellent service provided by Mr. Herby Camy\, Customer Care. Mr. Camy assisted us in every way possible since Ms. Caroline Bourke\, General Manager\, Customer Care\, refused to speak to us personally. She did not want to deal with our concerns. Being a Platinum Member did not help in this case. Thank you Mr Camy for your help.
Entertainment
Enjoined most of the programmed activities\, but the shows were postponed for two days due to the weather. Everything else was fine.


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