Carnival Sunshine Cruise Review to Europe - Western Mediterranean

Deck Hand

2-3 cruises


Helpful Votes

3 out of 5

Less than expected

Sail Date: June 01, 2013

Reviewed: 3 years ago

Traveled As: Large Group

Room Type: Balcony

I was not able to use my key card to buy anything on ship. Embarrassed several times when tried to make purchases. Could not exit ship either on last day as I had to reconcile gratuities. Guest services stated my credit card would not go through. I contacted my bank and they stated problem was on Carnival's end. Luckily I had cash in wallet to pay so I could get off ship. Again, another humiliating moment. I was not able to board ship until day 3 in Monte Carlo as my flight from Portugal to Barcelona was cancelled due to strike at airport. I thought Carnival might do something special since we lost 2 days but they did not. I asked for 2 vouches at steak restaurant and was told "NO". I will not be cruising with Carnival again. I have cruised with Royal Caribbean twice and they treat you like royalty.

Pros: serenity deck

Cons: food in main dining room

Recommends Carnival Sunshine? No.

Ship Quality
Food and Dining
Japanese, Italian and Steak restaurants were nice but general dining room food quality poor and service SLOW.
Cabin / Stateroom
Service and Staff

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