A bit disappointed

Carnival Sunrise Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 16

Overall rating:

3.5 out of 5
Verified Review
Carnival Sunrise

5 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: October 28, 2019

Ship: Carnival Sunrise

Cabin type: Inside

Cabin number: 6433

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

I was highly disappointed in this ship and the staff over all. We were a large group who cruise regularly and love it - this one wasn’t great but a cruise is what you make it and we had fun

Embarkation

5 out of 5
Easy, fast, and organized

Ship experiences

Food and Dining

2 out of 5
The food was good as usual, however the service was awful simply because there wasn’t enough caring staff. I had to deal with the Main Dining Room staff on three different days (of a 5 night cruise) to address bad service or dining conditions

Onboard Activities

4 out of 5
Pools and hot tubs were great, kids enjoyed the water slides

Entertainment

2 out of 5
Not consistent with other carnival experiences

Children's Programs

No kids

Service and Staff

3 out of 5
This “new ship” and it’s staff are disorganized, absent and not what I expect from Carnival

Ship Quality

1 out of 5
The design is awful - the ship is a narrow bodied ship and the new design is choppy and hard to navigate. I did not enjoy the ship and I’ve been on it 2 times before as the triumph and loved it

Cabin / Stateroom

4 out of 5
It was clean, organized and well done

Ship tip

Pick a different ship

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Ocho Rios, Jamaica

5 out of 5

George Town, Grand Cayman

4 out of 5

Disembarkation

1 out of 5
Awful - the port was a nightmare and there was no one around to direct anything. We were in line over 1.5 hours because people just moved where ever they wanted to
Was this review helpful? 16

2 Comments

Leave a comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other reviews of this sailing