Sail Date: December 01, 2011 Cabin Type: Balcony Traveled As: Couple Reviewed: 5 years ago
Spacious, clean accommodations. Lots of food, some of it good. Some friendly staff, some tired, disengaged staff. Music was TOO LOUD in most venues. It made the week somewhat unpleasant. Loved the Serenity deck and the Spa. Not many exercises classes to choose from. If you want to stay active on a cruise, this is not the best ship for that experience.
Food and Dining
3 out of 5
Just average. Food at dinner was slightly above average.
3 out of 5
Again, a mixed bag. There were a couple of shows that were excellent, but a couple where the dancers were off and they were not well choreographed. Not much variety in the music. The volume was so loud in each venue, that it was almost an unpleasant experience. That was particularly true in the smaller venues on the ship.
Service and Staff
3 out of 5
We had excellent waiters at dinner. They were the best. The woman at the coffee shop was friendly. The cleaning staff was not very friendly. They also just seemed exhausted and overworked. It seemed like all the help on the ship were just tired and overworked. They didn't seem happy so it was hard to pass on happiness/friendliness to guests. We did not like the cruise director's announcements or humor.
3 out of 5
Very clean. I liked the outdoor spaces on the ship. The decor is a bit too "casino" for my taste.
Cabin / Stateroom
5 out of 5
Very nice room. Spacious, loved the balcony. Did not like the location. (We were on Deck 6. Avoid it!) We were right above the band stand in the casino and there was extremely loud music playing until at least midnight or 12:30 am most nights. We basically gave up on trying to go to bed until after 12:30. I came back from the trip tired and grumpy instead of relaxed and refreshed because of the lack of sleep.
Pros: Our experiences at dinner. I liked our table mates and also loved the servers at dinner. They were the highlight of our experience with this cruise line.
Cons: The noise level in our cabin was almost unbearable at night. (We were right above the band stand in the casino.) Had rude, inconsiderate neighbors. That probably isn't the fault of the cruise line, but it tells you about the demographic that chooses Carnival.
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