Mediocre at best
Carnival Spirit Cruise Review to Alaska - Inside Passage
7 Night Alaska (Seattle Roundtrip)
Sail date: September 04, 2012
Ship: Carnival Spirit
Cabin type: Balcony
Traveled as: Couple
Reviewed: 8 years ago
Review summary
The ship was in good standing on cleanliness and what it had to offer. The crew was rude and non helpful especially the Customer Service desk. This was the next to last cruise that the Spirit will do in Alaska before heading to its new home in Australia and it showed. I know they have to deal with many people at once but you never let go your customer service priorities and be lifeless and non helpful in your dealings with the passengers. They also need to make sure their crew have a good handle on issues that arise and not give out inaccurate information.Ship experiences
Food and Dining
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Pros: The ports were wonderful
Cons: the quality of people on the ship
1 Comment
ctav 3 years ago
It's hard to stay humble when forced to deal with angry passengers with a happy face all day long.
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