We sailed on the April 21, 2002 sailing to Hawaii from Ensenada. All things started right at embarkation. We were supposed to board at 6pm in Ensenada, but alas, the ship never showed up until after 11 pm. Then it took them more than another hour to set up their metal detector devices and we were the first ones on the ship at 12:30 after 6 hours of sitting on the pier in Mexico. Other passengers didn't get on until after 3pm, after sitting on buses all that time. The food and the entertainment, with the exception of having Charo on board for this sailing, were mediocre. The food was unexciting, with the exception of some offerings on the lido deck. However, breakfasts upstairs were very good. Their tendering was atrocious, they just couldn't seem to handle the number of passengers. Upon arriving at our first port in Hawaii, we had to do immigration. Instead of taking the normal 2 hours, nobody got off the ship until almost 11:00. The line for immigration wound from one end of the ship and back again at one point. To top it all off, the airconditioning went out. They canceled the rest of the cruise at that point and sailed on to Honolulu, putting us off there. They are making restitutions as to the cruise and did put us up in very nice hotels, but needless to say the trip was a disaster. Even disembarking the ship in Honolulu was a wasted day. Instead of having our luggage out the night before, they asked for it to be put out at 9am in the morning over the loudspeaker system. Needless to say, we didn't get off until 4:30 in the afternoon. The poor girl stewardesses were sweltering helping lift all that luggage.
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