Carnival Spirit Cruise Review to Mexico
Ship: Carnival Spirit
Cabin Type: Balcony
Traveled As: Singles/Friends
Reviewed: 8 years ago
The ship was nice, worn, but nice. The evening shows were some of the best I've ever seen (this was my 5th cruise). But when there was a problem, and I had a few, the customer service staff simply brushed you off. They didn't care. They didn't want to hear it. They didn't want to talk to you. They had your money and that was it. I heard other people making the same complaint.
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: The evening shows were great.
Cons: The cruise customer service was terrible and our room did not meet our expectation.