Doesn't compare to Princess Cruises

Carnival Spirit Cruise Review to Mexico
Experience: 7+ cruises
Reviews: 3
Helpful Votes: 0

Overall Rating:

2 out of 5
Carnival Spirit

Sail Date: November 01, 2009

Ship: Carnival Spirit

Cabin Type: Balcony

Traveled As: Couple

Reviewed: 9 years ago

Review Summary

I EXPERIENCED CUSTOMER SERVICE AT THE WORST LEVEL SINCE CRUISING IN 1985 WITH NCL. A YEAR AGO WE DID THE MEXICAN RIVERIA WITH THE SAPPHIRE PRINCES.. THE CUSTOMER SERVICE WAS GREAT!! FOOD BETTER THAN CARNIVAL, AND EXPIERIENCE OVERALL 9 X BETTER

Ship Experiences

Food and Dining

1 out of 5
OUR WAITER DISAPPEARED DURING THE CAPTAIN'S DINNER THE SECOND NIGHT AT SEA. AFTER QUITE SOME TIME ANOTHER WAITER APPEARED AND SAID SHE WOULD BE OUR "NEW" WAITER. ?????

Entertainment

3 out of 5

Service and Staff

1 out of 5
ABRUT, DISCOURTEOUS, ACTED LIKE THEY DIDN'T UNDERSTAND ME, THE PHOTO DEPT WAS THE "WORST"!!

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Pros: entertainment

Cons: Customer Service on the "Spirit" was NOT GOOD

Recommends Carnival Spirit? No.

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