Carnival Spirit Cruise Review to Mexico

Contributor Level: Deck Hand

Experience
7+ cruises

Reviews
3

Helpful Votes
0

2 out of 5

Doesn't compare to Princess Cruises

Sail Date: November 01, 2009

Reviewed: 7 years ago

Traveled As: Couple

Room Type: Balcony

I EXPERIENCED CUSTOMER SERVICE AT THE WORST LEVEL SINCE CRUISING IN 1985 WITH NCL. A YEAR AGO WE DID THE MEXICAN RIVERIA WITH THE SAPPHIRE PRINCES.. THE CUSTOMER SERVICE WAS GREAT!!
FOOD BETTER THAN CARNIVAL, AND EXPIERIENCE OVERALL 9 X BETTER

Pros: entertainment

Cons: Customer Service on the "Spirit" was NOT GOOD

Recommends Carnival Spirit? No.

Food and Dining
OUR WAITER DISAPPEARED DURING THE CAPTAIN'S DINNER THE SECOND NIGHT AT SEA. AFTER QUITE SOME TIME ANOTHER WAITER APPEARED AND SAID SHE WOULD BE OUR "NEW" WAITER. ?????
Service and Staff
ABRUT, DISCOURTEOUS, ACTED LIKE THEY DIDN'T UNDERSTAND ME, THE PHOTO DEPT WAS THE "WORST"!!
Ship Quality
Cabin / Stateroom
Entertainment


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