Carnival Sensation Reviews

It was a fun getaway cruise. The associates on the carnival sensation made the cruise better in my opinion. From the table staff to the cruise Director it was fun!

Carnival has really let itself go. Lack Customer Service skills and treat customers as dollar signs. The food is in very small portions and that rip off CHEERS package is just ridiculous. I was over charged on both my cards and when i presented myself to the service desk, no one was able to provide any help or answers. All i asked was to provide me a copy of all the receipts SIGNED that where charged to my card. From my experience i believe its impossible for someone to run up a $500 tab at 4 to 6 AM when all the bars are closed. They had me waiting for 2 days and all they could say was, oh tomorrow we will have it.

My Husband was "Detained" by customs during disembarkation, due to a Warrant on a person with his same name. Carnival employees were so rude and hateful. Treated us like we were a criminal with no explanation as to what was going on. Escorted us off the ship in front of EVERYONE, including our family (grandchildren) to customs. Finger printed and took pictures of my husband, surrounded him with police officers and they had the WRONG person. No apology offered.

This was our family’s 1st cruise and it was wonderful! It was very expressive that servers made a point to know our names. They went to extra mile! Highly recommend this cruise!

Really enjoyed my cruise aboard Carnival Sensation my only complaint would be the discomfort of the bed

Georgi (our headwaiter) and his staff were phenomenal. This was in the Fantasy Dining Room. He was so nice and sweet and attentive...and for you single young ladies, quite a looker. He made dinner time memorable. The food has improved from my last trip on the Sensation as well (not that it was ever bad)...very nice time for the money especially on the Sensation.

Cruise was great. The cruise director on my last cruise was more engaging and kept the party going. I didn't see this director till the 2nd night. DJ OJ was booed at the night club because he talked too much over the music.

Bk( Bingo), oka(steward), wesley/Webster(Casino), kevin (host with the most), Tucker (waiter), Triston(customer service), Alexandro (waiter's assistant) Elvis ( casino). Loved them all. I will be back

The cruise was wonderful. There were many fun activities to participate in and the shows were wonderful as well.

Overall it was good, and even though we didnt have the best experience on this ship, we will give another cruise a go.

Here is my review of the Carnival Sensation please be patient as it is long and please no judgement on spelling/grammar: HMC was amazing. The sand is absolutely butter under your feet. Make sure to get the tender (water shuttle) number early as that's the order you get off the ship and will therefore get you your pic of chairs. Grand Turk was rainy unfortunately and being that we had just been there earlier this year we went shopping and then headed back on. Now as for the ship. This is our third cruise and by far was the most enjoyable. The fellow guests were extremely friendly and many Facebook, email, and phone numbers were exchanged to "keep in touch" and hopefully travel again with some day. The crew was also amazing. The mdr staff was very attentive knowing all of our names, anticipating our wishes, and making sure all was well with every aspect. My personal favorite was the staff at the Alchemy bar. Aleksandra and Maria were both amazing, and made drinks expertly that weren't on the menu to our particular tastes and likes, each more extraordinary. Kevin the cruise director was funny and entertaining. He was a blast for the music trivia. I know people have opinions on the actual ship as it is an older, smaller one but honestly I saw very little issues as I was having too much fun enjoying all she had to offer.

Getting on the ship was the worst! No one at Carnival wanted to take the responsibility that my paperwork was wrong that I printed out. I never made the ship in Florida because of the information on the paperwork was wrong so I had to spend more money for a flight to Jamaica that did not leave until the next day. Which means I had to spent money for a hotel to stay in Florida. The people I was speaking to was very nasty and didn’t do anything about the situation but say “I’m sorry only thing we can do is let you board the ship in Jamaica”.

Everyone on board went to have a good time - uneventful cruise - cruise staff incredible

The best parts of this cruise were the room attendant, Half Moon Cay, and debarkation. The food was HORRIBLE except for Guy's Burger Joint. They should really focus on making sure dishes are clean.

This was a great vacation! They always are. The staff is always so helpful and friendly. I will always choose Carnival!

The food could of been better very small portions and it tasted like frozen packaged meals

From staff to food to drinks this cruise was awesome.

Had a wonderful experience on this ship. The crew and staff were exceptional.

I enjoyed my cruise. I had a lovely time. Cruise Director Kevin was awesome. And BK was great. They made the activities fun.

Sensation speaks the name, the cruise line together with the staff were just sensational, the atmosphere was warm and the staffing is magnificent