Too many issues with booking

Carnival Sensation Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 17

Overall rating:

3.6 out of 5
Verified Review
Carnival Sensation

5 Night Eastern Caribbean (Miami Roundtrip)

Sail date: January 27, 2020

Ship: Carnival Sensation

Cabin type: Oceanview

Cabin number: M194

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

lied to us. When we booked our rooms we were literally next door to each other when we check in we were not even on the same floor!!!! Carnival couldn't do anything about it because we booked with a third party. We have the emails showing we were next to one another I even have the chat where I specifically asked to confirm... It was disappointing!!!!

Embarkation

5 out of 5
Embarkation was smooth and efficient

Ship experiences

Food and Dining

3 out of 5
Dinner the night of the captain's ball was a TRAGEDY!!! I waited over 90 minutes for food that was poorly prepared and I upgraded my meal smh...

Onboard Activities

4 out of 5
Comedy show, love show, bingo, the pool was not clean

Entertainment

2 out of 5
The DJs at the night time parties was not good at all

Children's Programs

I didnt have children with me

Service and Staff

3 out of 5
Carlos was AMAZING

Ship Quality

1 out of 5
The room was not clean they straightened it up every day but it was not clean

Cabin / Stateroom

3 out of 5
The room was okay

Ship tip

Check your bed and room for fleas

Ports of call

Miami, Florida

5 out of 5
It was good... I didnt do an excursion

Grand Turk Island

5 out of 5

Amber Cove (Puerto Plata), Dominican Republic

5 out of 5
Beautiful!!!!

Disembarkation

1 out of 5
It was not smooth my roommates liquor was lost and it made is miss breakfast and disemrkation was rushed
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