Excellent Service, Boat Needs Some Tweaks

Carnival Sensation Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

4.0 out of 5
Verified Review
5 Night Western Caribbean (Miami Roundtrip)
Sail Date: September 03, 2016
Ship: Carnival Sensation
Cabin Type: Inside
Cabin Number: U16
Traveled As: Couple
Reviewed: 1 year ago

The best part of their cruise were the people working on the boat. Our waiter Budiasa was amazing, our cabin steward Swan was amazing and the cruise director Mat was amazing. The shows and entertainment were very fun and the food was pretty good.

 

The boat is older and has been updated but needs a bit more. There is one small pool on boat for everybody aboard which led to it being perpetually crowded. There are two large little used areas in the "water works" slide area and the putt putt course where an additional pool could be located.  Our room smelled of smoke which our cabin steward worked to fix with some success but the smell lingered.

 

Lastly the time at ports needs to be extended a bit. Back on boat by 2:30 when we dock at 8:30 is pretty aggressive if you've scheduled a longer excursion.

 

Overall it was very fun and Carnivals staff is to thank for that.

Food and Dining

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5
Budiasa (Budi Budi) - waiter
Swan - cabin steward
Mat - cruise director

Great job.

Cabin / Stateroom

3 out of 5
Larger than expected which I loved. Smelled somewhat like smoke.

Ship Tip

TIP. There were a lot of cheapskates that took advantage of all the amenities on board then removed the gratuities from their bill. Don't be that guy. These employees work tirelessly and deserve every penny.

5 out of 5
Was this review helpful? 4

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