Disappointed

Carnival Sensation Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 14

Overall Rating:

2.0 out of 5
Verified Review
4 Night Western Caribbean (Miami Roundtrip)
Sail Date: March 10, 2016
Cabin Type: Oceanview
Cabin Number: M164
Traveled As: Family (older children)
Reviewed: 1 year ago

The customer service on this ship was poor.  Everyone looks depressed and unhappy.  One worker made my daughter leave the buffet line when there were others in front of her and said it was closed.   Buffet food was terrible.  Lines were a mile long for the omelet station.  Based on this experience I will never cruise in Carnival again.  

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5
Staff all looked miserable and unhappy.

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Rooms were clean and comfortable
5 out of 5
5 out of 5
5 out of 5
Was this review helpful? 14

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