Very horrible experience!

Carnival Sensation Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

1.0 out of 5
Verified Review
3 Night Bahamas (Port Canaveral Roundtrip)
Sail Date: September 05, 2013
Ship: Carnival Sensation
Cabin Type: Oceanview
Cabin Number: m11
Traveled As: Couple
Reviewed: 4 years ago
When we came to our room it stunk of cigarettes. We had to complained three times and to the customer service desk before they took care of it. Plus they looked us out of our room for three hours until they were finished using the ozone machine to get the cigarette odor out of our room.

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5
poor customer service

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
Smelled like cigarettes
3 out of 5
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