Very disappointing

Carnival Sensation Cruise Review to Caribbean - Bahamas


Contributor Level: Deck Hand
Experience: 7+ cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

2.0 out of 5
Verified Review
4 Night Bahamas (Port Canaveral Roundtrip)
Sail Date: July 17, 2011
Ship: Carnival Sensation
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 6 years ago
we purchased a specilaty bottle of liquor as a gift, requested specifically. We purchased the liqour, and gave it to the cruiseline to "keep" for us until the end of the cruise, per their rules. They lost the bottle - worse,delivered it to another cabin. They offered an unclaimed bottle of generic rum (one that I can buy anywhere) as a peace offering to my lost, rare rum- that I made a specific trip to purchase. I am very disappointed. They refunded my money, whcih took a hour and half for them to do - while I was waiting to disembark. In addition, there were 4 cabins with 4 teenagers in each cabin across the hall from us. There was no parental control, and they were wreaking havoc literally all night. I called security, and upon reponding, the guard was also "responding" to the teenage girls flirtatious remarks. Ive cruised carnival a dozen times before, this may just be my last.

Food and Dining

3 out of 5

Entertainment

1 out of 5
budget cuts appear to have affected quality of entertainment. Band by pool was horrible

Service and Staff

1 out of 5
front desk was almost rude, not very helpful

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
steward was very attentive and efficient
5 out of 5
sea lion excursion in Blue lagoon was fabulous!!
Don't Miss: sea lion in Blue Lagoon

Pros: weather was nice

Cons: rude people, too many kids, cruiseline lack of customer service

Recommends Carnival Sensation? No.

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