Carnival Sensation Cruise Review to Caribbean - Bahamas

Contributor Level: Deck Hand

Experience
2-3 cruises

Review
1

Helpful Votes
0

1 out of 5

Carn. Sensation Wheelchair Unaccessible

Sail Date: November 01, 2009

Reviewed: 7 years ago

Traveled As: Family (older children)

Room Type: Oceanview

The ship "looked" great. Wheelchair access poor to nonexistent. Crew acted disgusted that I could not walk up stairs to table in dining room. When I requested a real wheelchair accessible room I was told no one else had a problem which was not true. 2 other passengers had the same trouble I did. The supervisor followed me to my room because she did not beleive me. When she saw there was a problem I was told I should have taken a bigger ship and I should have asked for the dimensions of the room. I asked for and paid extra for a wheelchair accessible cabin and that is not what I got.

Cons: "wheelchair accessible" cabin was not. Could not get into bathroom. No seat in shower as advertised. Pool and hot tubs inaccessible. When portable ramps required I was asked "can't you walk." Very poor.

Recommends Carnival Sensation? No.

Ship Quality
Ship smelled of sewage periodically.
Cabin / Stateroom
shower leaked into stateroom. Carpet stayed wet and smelled terrible. They put a big blower in my room which worsened the accessibility issue.
Service and Staff
I was in my wheelchair and continually asked if I could walk. Was told by a supervisor I should have taken another ship.
Food and Dining
Entertainment


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