Sail Date: July 01, 2007
Reviewed: 6 years ago
Traveled As: Family w/older children
Room Type: Balcony
Food was good but the choices were limited and I felt they pulled back on any choices that went out of the normal eating experience ie you could have steak or chicken or salmon.
Ship was clean, I thought that the main show lounge looked cheap.
Pools were fun.
Pursers desk was rude.
Now to what actually I want to talk about, and this should tell you allot about how you (might) be treated.
What actually frosted my trip was that I (went on line at carnival.com) to rent my Tuxedo (so it came from them) and on the second night I found that my second shirt did not fit. I put back on the shirt from the first night., his would not have been a problem and I was not that upset. What upset me was what followed and the total lack on Carnivals part to rectify the problem in a SIMPLE manor.
Fast forward... I asked carnival to refund that shirt, I felt that was a very reasonable offer. I was told that the Tuxedo came from a off ship source and that they could not do anything.... Keep in mind I rented the shirt from carnivals website, it was not important to me that they outsourced it. It took me numerous calls to corporate offices and one month to receive a refund of $25.00. I was so put off that they could not take care of it on the ship and pushed me off to corporate offices that I canceled my next years cruise (which I had paid $1500 deposit on). I would never loose $7000.00 + on a future cruise over a $25.00 screwup, this behavior was amazing to me. Carnival wrote me a letter stating how sorry they were but no one seemed to be able to just refund what was originally done wrong.
I have had many pleasant experiences on other cruise lines not in the Carnival family.
Pros: Our Waiter
Cons: Carnival Corp.