Don't expect too much!!!
Carnival Pride Cruise Review to Mexico
Ship: Carnival Pride
Cabin Type: Suite
Traveled As: Couple
Reviewed: 9 years ago
Review SummaryWe are experienced travelers. While we thought that by booking a suite, the service may be a little better, that is not the case. Our room attendant and the service at the dinning room was very good to excellent, the customer reception attendants and lunch service at the Mermaid restaurant was deplorable. We were extremely surprised when the customer service reception booth had unfriendly, uninformative and uncaring service. They did not seem to care to answer simple questions like, "Do you know if there will be a religious service on board when we are at a port?". It probably would take them too long to investigate!!!! The ship was kept unclean with dirty plates throughout the day as people ate and left their food on the table. We needed to search for clean tables. They would close the buffet lines even though there were people waiting in line for service. They did not care!!! The individuals dressed in white uniforms, they were the bosses of the other service attendants, were unsmiling and quite unfriendly. They looked miserable all the time and made you feel uncomfortable. They even argued with the crew in front of you.
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: Thank God the weather was good.
Cons: CUSTOMER SERVICE..they were unfriendly, unprofessional and lazy.