Carnival Pride Cruise Review to Mexico

Contributor Level: Deck Hand

Experience
1 cruise (first)

Reviews
0

Helpful Votes
0

3 out of 5

A disappointing first cruise

Sail Date: October 22, 2006

Reviewed: 10 years ago

Traveled As: Large Group

Room Type: Balcony

Our main issue was the change of ports due to Hurricane Paul. We were scheduled to stop at Puerto Vallarta, Mazatlan and Cabo San Lucas. We went instead to Ensenada, San Diego and Catalina. Substituing a border town and 2 California stops is not a comparable cruise. Those stops would constitute a 3 or 4 day cruise and be half the price we paid. We accept the need to avoid the scheduled ports since the hurricane hit all 3 of them. However, Carnival should have offered some compensation in the form of a voucher for a discount of at least 50% on a future cruise. This would have demonstrated good customer service and assured that people would book another cruise. Their inflexibility on this issue has turned us off to cruising. This was our first and will be our last cruise. We have experience vacationing at the Beaches and Sandals resorts in the Caribbean since 1998 and they always offer a free week if a hurricane hits and vouchers for free days if a hurricane is nearby and causes the water sports to be cancelled. On 3 occasions hurricanes were nearby when we were there and we received 2 or 3 days free on a future trip. We will go back there in the future since they care about their guests and want them to return. We especially missed stopping at interesting ports since the sea days became boring by the 3rd day. On board activities were about the same from day to day and the pools were out because they were too crowded and the change of location actually made it a bit too cool anyway.

Pros: Outstanding crew

Cons: Change of ports; days at sea became boring; not able to go on galley tour

Recommends Carnival Pride? No.

Food and Dining
The food was excellent and plentiful. The dining room staff was OUTSTANDING. Dinner was the highlight of each day. The maitre'd and chef both visited the tables often to check that all was satisfactory. My only negative comment is that they need more variety of specials at breakfast.
Entertainment
The shows at night were excellent. We enjoyed a couple of trivia quizzes and bingo but it got boring after awhile. The seats in the Taj Mahal are very uncomfortable and it is not the best venue for the activities. The Amazing Race was a lot of fun but they did not verify that the group coming in first really got all the items. The biggest disappointment was the galley tour. We looked forward to it and were shocked when about 500 people showed up. We just left because standing on line for over an hour for a 10 minute tour was a waste of time. This could have been planned better. Perhaps have more than one tour and require sign ups with a limit of a maximum number of people.
Service and Staff
The CD and his staff were friendly and funny. As noted before the dining room staff and cabin stewarts were the best. Every member of the staff greeted us cheerfully any time we passed them.
Ship Quality
The ship is very beautifully decorated. For the most part it is kept sparkling clean. The exception being the public restrooms smelled terrible and there were too few of them, too far apart for over 2100 people. The pools and hot tubs are too few and too small for so many people. Also there should be more than one adult only pool and spa. Also the decks around the pools were very slippery every time there was any activity in the area.
Cabin / Stateroom
The stateroom was a good size for a ship. It was kept very clean and the cabin stewart was great. We really enjoyed being surprised with a different towel animal each night. The negative is the lack of electric outlets. I have an electric toothbrush which I had to plug in at the desk. Then I had to unplug it to charge our cell phones. We were told not to use an iron in the room but the ones in the laundry room did not work.


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