Guest Services / Shore Excursions on Carnival Pride

4.5
(10 Reviews)

The place to go for general ship information, to report lost or damaged goods, and to exchange money or traveler's checks. Shore excursions can also be booked at the Shore Excursions desk.

10 Guest Services / Shore Excursions Reviews

5.0

by Bossman8680

Both departments were very helpful when I needed assistance.

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4.0

by MamaKey

Guest Services was helpful for the most part. Each time I went to put cash on my account it was quick and painless. Then the toilet in my room was backed up twice (ended up being our own fault for flushing wipes...oops) but they sent a gentleman up to fix it and he was very kind and helpful. They weren't as helpful when I told them I was charged for two extra drinks during sea day brunch though. I kept getting the run around for that situation.

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5.0

by MNB321

Their patience and professional and kind demeanor was welcomed and always satisfying.

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5.0

by maectpo58

Nice guest service staff. Very good with supportive actions.

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5.0

by micholemoore

Every time we had a question or problem we went there and within a few mins of waiting in line we were helped and the issues was resolved.

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5.0

by cheryllynn553

Didn’t always have the answer but always endeavour to seek it out, to assist as best as they canard to provide the best customer service.

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5.0

by MaryGayle

The excitement was really awesome. I would do it again. Expecially the tour guide that was awesome to hear the history of the island

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4.0

by Chevyboy

Helped with everything we needed

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4.0

by missye40

The staff was very helpful and pleasant

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2 Comments
3.0

by roman543

Had issues with noise in cabin, 2 out of 3 people we talked to did little to nothing to help. Guest Services could use some training.

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