Carnival Paradise Cruise Review to Mexico

Contributor Level: Deck Hand


Helpful Votes

3 out of 5

Didn't meet expectations

Sail Date: March 01, 2010

Reviewed: 7 years ago

Traveled As: Couple

Room Type: Oceanview

The ship was beautiful. Our stateroom was surprisingly large & the bed was very comfortable. The dining room food & wait staff, were excellent. But the Buffets were uniformly - horrible. We had heard so much about how good the buffets were - that we should be prepared to gain weight - we'd be eating so much. NOT!! The food wasn't kept hot enough- the quality was not much better than a cheesy buffet restaurant. I was expecting to find an array of fresh fruit on board - NOT!! Wasn't until the last night that I even found a piece of pineapple. So disappointed in the buffets! Other ship staff for the most part - room service - laundry - guest services - were not at all helpful & even felt we were given the runaround at times.

Pros: Cabin was great

Cons: We'd heard so often that the buffets on Carnival were so wonderful! NEVER!! NONE of the buffets we had rose to the level of

Recommends Carnival Paradise? No.

Food and Dining
While the dining room food WAS excellent - the buffet, which we ate at more often - was horrible, therefore dragging down our rating to a "not recommended"/
Ship Quality
Had to use a wheel chair at times and it was not at all accessible. Some of the public restrooms were quite outdated and in a state of disrepair. Our own cabin's bathroom, while large - was in dire need of updating and the shower tiles & bathroom sink - in need of repair.
Cabin / Stateroom
We were pleased with the size, the quality of the bed was excellent. But it did need updating to the decor.
Service and Staff
The dining room staff was wonderful. The wait staff at the Lido Deck were great. The karaoke gentleman was wonderful. But most of the interaction with the behind the scenes staff - was not good. Not very helpful, "call housekeeping" we do they say "call room service" we do, they say "call housekeeping".... etc. The guest services staff was rude, abrubt and dismissive.
When we booked a shore excursion, we were led to expect a certain event from Carnival's description of the excursion - The excursion did not deliver.

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