More Money - Poor Service

Carnival Miracle Cruise Review to Caribbean - Eastern

Experience: 2-3 cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

2 out of 5
Verified Review
8 Night Exotic Eastern Caribbean (New York Roundtrip)
Sail Date: May 17, 2008
Ship: Carnival Miracle
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 10 years ago

The previous trip was delayed comming into port by 1 1/2 hrs, so we stood in line for 3+ hours. The Carnival crew were so disorganised, that it ended up being a mad, unorganized dash to get on board.

In order to make up the time (2+ hrs), the captain pulled up the stabilizers and ran at full speed for two days. I have been on a smaller ship before, and NEVER experienced that kind of rocking.

Food at breakfast was good, untill they ran out of syrup, and the lunch buffet was excellent. Dinner in the main reasturant was awfull. Portions were small, over-cooked, and just bad. If someone at the table did not like their "Cherry soup" the waiter would not offer to bring something else. There were no free beverages (like the iced tea or fruit punch that were available at other parts of the ship) at the main resturaunt, except for the most awfull tap water you could imagine. If you wanted bottled water it was $6.50. When we got on the ship, I was wondering why I saw people toting cases of water with them. I soon knew why.

We mostly ate dinner at the buffet, but unlike their compeditors, there was a very limited choice. Usually a very fatty, low grade meat, and fried something. Talking about fried, the fried chicken was legs and thighs ONLY. How cheap can you get? We settled for pizza several times (available 24/7) which was OK.

The crew was only interested in offering service that cost extra $. A great example of this could be seen in the gym. I go 2 - 3 times a week, and have an idea on how to properly use the exercise equiptment, but many of the guests in the gym have not worked out for a while. Improper use of weight equiptment will cause pain for the next several days, if they avoid injury. The gym personell would walk right by, and not say a thing, unless of course you paid him. It takes what, 30 seconds, to show someone proper form?

Generally, we had a good time, but I think it could have been better if Carnival cared more about their guests than how to make more $.

Food and Dining

1 out of 5
See main comments


1 out of 5
One singer and the Beatles review were well done, but I did not pay to see Karioke night as the main show. Many nights there was only a late show, which was not convienent for people who wanted to see the sun rise. The should have 2 shows a night, like other cruse lines, and professionals, not out of tune drunk guests.

Service and Staff

3 out of 5
Above and beyond only hapens on Carnival when the wallet opens.

Ship Quality

3 out of 5
Outside tables were often stickey. Ping Pong tables setup in 20 knot winds? The Miracle had all the ameneties you would expect on a large ship.

Cabin / Stateroom

5 out of 5
Best thing about the ship. The cabin, cabin staff, and balcony were very good.
3 out of 5
Gets in at 4. If you needed to do any shopping, you have no chance to see the forts, because they close by 6. It would have been nice for Carnival to tell us.
3 out of 5
Too short a stay. Your average Carribian Island. Nice.
5 out of 5
Beautifull Island. The poverty you see on other islands, such as Jamacia, does not seem to exist. One of the nicer islands.

Pros: The Islands

Cons: Getting on/off the Ship, Water

Recommends Carnival Miracle? No.

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