Guest Services / Shore Excursions on Carnival Miracle

4.8
(8 Reviews)

The place to go for general ship information, to report lost or damaged goods, and to exchange money or traveler's checks. Shore excursions can also be booked at the Shore Excursions desk.

8 Guest Services / Shore Excursions Reviews

5.0

by michael1990

Kevon Grant best customer relations person I have met ..

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5.0

by cookezoo

Couldnt be happier great services great selection to choose from

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5.0

by deanhavo

Shore excursions not what we thought, but guest services helped us out, just bad wording on what excursions where going to be.

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5.0

by judithaydin

They were very helpful to resolve the itinerary issues even though I booked through Cruises Only. Loaned me their satellite phone for 1 and one half hours to speak to Cruises Only.

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5.0

by TremendousT

We had several great excursions.

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2 Comments
3.0

by brianandlisa

Customer Service lines are endless! The Shore Excursions staff hold designer hours. Had to go through CS to book, because they were closed.

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5.0

by talltilly

These folks were amazing! The ship had to change course due to storms and we had to skip a port, and stop elsewhere a couple days later. The staff quickly put together alternate excursion packages and were very gracious to all the disappointed guests. I was impressed with how their staff, and the crew, in general, handled the situation.

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1 - 8 of 8 Reviews

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