Horrible Experience

Carnival Magic Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

1.0 out of 5
Verified Review
7 Night Eastern Caribbean (Port Canaveral Roundtrip)
Sail Date: September 24, 2016
Ship: Carnival Magic
Cabin Type: Balcony
Cabin Number: 9361
Traveled As: Singles/Friends
Reviewed: 1 year ago

There were several problems on the cruise ship. Specifically, my neighbor had very noisy kids and I’ve made complaints every single night and security would come and sometimes they would be quite and sometimes they wouldn’t either way they made my stay simply horrible.

 

 

Most importantly, I believe we were wrongfully over charged for drinks. Your ship charged us hidden fees we did not find out about until we left the ship. These "fine print" charges were outrageous. I also asked that no one in my party is to charge anything to my acct. yet there were 4 or 5 charges of internet I was charged against my knowledge. The total extra amount we were charged was $552.07. Thus causing my acct. to be overdrawn.

 

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Kids screaming and making noises throughout my trip which made it horrible.
5 out of 5
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