Carnival Magic Cruise Review to Caribbean - Western

Contributor Level: Purser

2-3 cruises


Helpful Votes

5 out of 5

Great Trip

Sail Date: March 06, 2016

Reviewed: 1 year ago

Traveled As: Large Group

Room Type: Inside

Trip was great.  Boat was great.  Only complaint about the trip was the Kids Camp policies.  They are ridiculous.  We had a group of 12 kids.  All kids were ages 6-9 except one kid was 5.  The refused to let the 5 year old be in the same section as  the rest of the kids.  They made him stay with the 2-5.  Needless to say he didn't want to stay there and we missed some adult shows because of it.  It was a silly policy.  The worst part about it was the lady was such a B***H about it.  Zero compassion or customer service.  I understand having different groups, but when you have that many kids who are friends, brothers, cousins and your force one to be singled out it just doesn't make sense.  Exceptions should be able to be made.  But again, the worst part was the attitude of the lady at the camp and the way she dealt with it.

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
See above. The Camp Ocean age policy needs an update/exception clause.
Service and Staff
Food and Dining

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