Fabulous cruise, except!

Carnival Magic Cruise Review to Caribbean - Western
Experience: 4-6 cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

4 out of 5
Verified Review
Carnival Magic

7 Night Western Caribbean (Galveston Roundtrip)

Sail Date: July 01, 2012

Ship: Carnival Magic

Cabin Type: Balcony

Traveled As: Couple

Reviewed: 6 years ago

Review Summary

Excellent ship. Excellent crew. Excellent food. Excellent itinerary. Poor customer service!

Ship Experiences

Food and Dining

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5
Except for customer service!

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Pros: Everything was perfect. We took my wife's brother and wife for their 25th anniversary and they truly enjoyed every minute!

Cons: Guest relations responded very badly to the failure to deliver champagne and strawberrys to my brother-in-law and sister-in-law's room. Although I ordered these gifts two months prior, they claimed I didn't and failed completely to satisfy me.

Recommends Carnival Magic? Yes!

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