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Lacking in service

Carnival Magic Cruise Review to Transatlantic

Member - SusanB25
Contributor Level: Deck Hand
Experience: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall Rating:

3 out of 5
Carnival Magic
Sail Date: October 01, 2011
Ship: Carnival Magic
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 6 years ago

Review Summary

Lots of activities to choose from. Food was okay but not great. Dining room service was very poor. This is the first cruise that I have been on where the dining room staff were trying to wait on so many tables. They seemed way overworked..and I think it really affected their attitudes towards customers.

Ship Experiences

Food and Dining

3 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5
Public areas and dining areas not big enough for all of the passengers on board.

Cabin / Stateroom

3 out of 5

Pros: Cabin stewards were great; seaside theater; rope bridges course

Cons: Dining room service poor; too many people for size of show theater

Recommends Carnival Magic? Yes!

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