Guest Services / Excursions Desk on Carnival Magic

4.0
(21 Reviews)

Here you'll be able to get any information necessary to help you best enjoy your cruise. Also, don't forget to book your port tour if you haven't already at this location.

21 Guest Services / Excursions Desk Reviews

5.0

by MissTequilla

Guest Services was always helpful. Can't remember the nane of the two guys who mostly helped us but, they were awesome. I know for sure that one of them was from Zimbabwe and the other was possibly from Ghana. If you know who they are, please thank them for their kindness and expertise.

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5.0

by hulk215

The people working these areas deal with everyone's problems. They kept a positive attitude through and through. We had great service and resolution.

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1.0

by MrsTownsend13

Worst ever! Exact word “you are lucky we could even let you sleep somewhere else, you could have had to wait in your cabin” that was being doused in water from a malfunctioning sprinkler

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5.0

by llbanddjb

We had FTTF and someone was right there to answer any questions even when the other line was busy.

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5.0

by Billmil

Answered all question with a curtesy and a smile

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5.0

by jagirl57

The staff was helpful and knowledgeable

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2.0

by Byewell

Guest services did not seem to care that our a/c did not work in our room the first 4 days of the cruise. The employees were not very friendly and when you finally made your way to the desk they acted as if you were bothering them.

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3 Comments
5.0

by BossLadyMiles

Guest services were very helpful

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2.0

by smokeydokee

The excursion desk needs to be open longer than the guest services desk.

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