a lot of problems in asingle cruise
Carnival Liberty Cruise Review to Caribbean - Western
Sail Date: November 14, 2016
Ship: Carnival Liberty
Cabin Type: Inside
Cabin Number: 1279
Traveled As: Couple
Reviewed: 1 year ago
This cruise was not a placid experience,
Want to mention that the experience with the waitress and room service was excellent as always, my problem comes with other services including the malfunction on the ship:
1. if we are getting delayed anyways, I will appreciate a little more time to depart so as a customer I can enjoy the island for an extended time, departing at 4 pm makes you run against the time after a offshore excursion.
2. I did book online a Couples massage, the price listed was 209 dollars, when I went to check my statement I found out that I was getting charged 263 dollars (received a credit for 209 dollars to my balance on the ship and then I was charge the new amount). Off Course I went to the main desk and then the spa services office to dispute this transaction, seems that "by mistake" some one add the wrong amount (because the gratitude was 17 bucks per person which represents 15%)
3. Previous experience with Carnival was outstanding comparing to this one, in my previous vacation I got Lobster and steak and no extra cost (one night only), but this time I was "requested" to pay extra 20 dollars for "special orders"
For those reasons I probably will consider to book my next vacation with Royal Caribbean using my Marriot Rewards program.
Food and Dining
Service and Staff
Cabin / Stateroom
Carnival Liberty is an old ship with a fantastic service.
Pros: Staff and Service is excellent
Contras: Ship is too old and getting a lot of issues, I will defiantly recommend to make a big maintenance on the ship before departing to a next trip