Flooded Room

Carnival Liberty Cruise Review to Caribbean - Southern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 9

Overall Rating:

1.0 out of 5
Verified Review
7 Night Southern Caribbean (San Juan Roundtrip)
Sail Date: January 10, 2016
Ship: Carnival Liberty
Cabin Type: Balcony
Cabin Number: 8355
Traveled As: Couple
Reviewed: 1 year ago

2 days into our cruise there was a water pipe that busted and flooded our room at 3am, Woke up thinking we where sinking. Spent the whole morning on a sofa in the hallway with no answers from any of the crew members. I understand things happen but they obviously had no plan in case of any emergency like this. We had a room with a veranda on the 8th floor and got bumbed down to 1st floor interior room, very disappointing. At least get me an equal or better room but we had no choice but to stay with what they gave us. Our whole vacation got ruined and they did nothing to help but refund us a couple of days for the inconvenience. I think they should have given us a full refund plus a free cruise but apparently they don't give a crap.

 

Food and Dining

1 out of 5
Horrible food, came home starving.

Entertainment

1 out of 5

Service and Staff

3 out of 5

Cabin / Stateroom

1 out of 5
Have a plan in case of emergency. Don't just tell the customer go some where but here.

Ship Tip

I will never cruise with Carnival again, very disappointing.

5 out of 5
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