Worst; you get what you pay for

Carnival Liberty Cruise Review to Caribbean - Eastern

Experience: 4-6 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2 out of 5
Sail Date: January 01, 2010
Ship: Carnival Liberty
Cabin Type: Inside
Traveled As: Couple
Reviewed: 7 years ago

This was our 4th cruise with Carnival within the past 5 years. The itinerary was supposed to be St Thomas, St Maarten & San Juan - they thought taking out St Maarten and "giving" us Grand Turk & Bahamas should have thrilled us. It didn't - that's not what I purchased. I received ZERO appology and just got a "we reserve the right to change the itinerary at any time" speech. Their private island is boring - it's just a beach, that's all. San Juan is just a dump and there aren't many shore excursions to choose from. Grand Turk was terribly damaged in Hurrican Ike and if you leave the beach, you will see that. They wanted the adults to wear helmets for the horseback riding! Are you kidding me?! Absolutely disgusting!

Hot tubs were never hot, they kept the covering over the adults pool until 10 or 11 each day. If I wanted to sun bathe with loud abnoxious kids around, I would have brought my own and done it in the "everybody" pool area. There's an adult pool for a reason - for those of us truly on vacation away from children. I asked numerous crew about uncovering the top and kept getting told they would look into it and disappear. Others said it was on a timer - bull. It opened at a different time every day.

Customer service was HORRIBLE. Employee morale is completely down. Being 4th time loyal Carnival cruises should have gotten us some decent service - it didn't. In fact, I think we were treated worse! Never again will we sail with Carnival. They may be the cheapest, but you also get to cruise with people who can't afford to cruise, so they choose carnival. Totally low class.

Food and Dining

1 out of 5
It was ALWAYS cold


3 out of 5

Service and Staff

1 out of 5
Very poor employee morale

Ship Quality

3 out of 5
Decor was nice, hot tubs were NEVER hot

Cabin / Stateroom

1 out of 5
Only 1 outlet

Pros: ??

Cons: Customer service, boring Bahamas, boring San Juan, damaged Turks

Recommends Carnival Liberty? No.

Was this review helpful?

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top