Very poor service

Carnival Liberty Cruise Review to Caribbean - Western


Contributor Level: Deck Hand
Experience: 4-6 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2.0 out of 5
Sail Date: November 01, 2006
Ship: Carnival Liberty
Cabin Type: Balcony
Traveled As: Family (young children)
Reviewed: 10 years ago
Service was well below standard. It took 4 days before the staff granted passengers forced smiles. The waiters assistant was invisible, until I informed the Purser that all Automatic tipping was to be withdrawn. The Drink Steward was positively surly. Critiques to hotel management were roundly ignored.

Food and Dining

3 out of 5
Dining room food was nice, but service was so bad that it made the experience unpleasant. Buffet food was below average standards of a food court.

Entertainment

3 out of 5
Some great musicians were on this ship

Children's Programs

3 out of 5
My 12 year old had fun.

Service and Staff

1 out of 5
Most staff I met were surly or incompetent. Som retraining is needed. Some should be dismissed

Ship Quality

3 out of 5
The Ship is very attractive

Cabin / Stateroom

3 out of 5

Pros: Fun Ports of Call

Cons: Poor service and misleading info from Pursers

Recommends Carnival Liberty? No.

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