Carnival Legend Cruise Review to Caribbean - Western

Deck Hand

7+ cruises


Helpful Votes

2 out of 5

Try Another Cruise LIne

Sail Date: April 01, 2010

Reviewed: 6 years ago

Traveled As: Couple

Room Type: Oceanview

This is a good ship, but if you plan on spending money buying gifts, art work, services and tours use another cruise line. The Pursars office or whatever they call their customer service department was unresponsive and rude. NOT the lowly ones, it was the senior level that cause me to say STAY AWAY>

Pros: the stops were wonderful, the food excellent

Cons: The PURSAR"S office & Passenger customer service was UNCARING & Unresponsive.

Recommends Carnival Legend? No.

Service and Staff
Many of the staff were good, especially our waiter. However, when we requested assistance from the Pursar in processing a large purchase they failed to follow through causing inconvenience and had an insulting attitude.
The person running the scavenger hunt was not fun.
Food and Dining
Cabin / Stateroom
Ship Quality
The conscrution of the ship was and the design was beautiful.

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