Carnival Legend Cruise Review to Caribbean

Deck Hand

2-3 cruises


Helpful Votes

2 out of 5

An absolute nightmare

Sail Date: October 01, 2009

Reviewed: 7 years ago

Traveled As: Couple

Room Type: Inside

Will probably not cruise with Carnival again

Pros: The stops the cruise made

Cons: lack of empathy and customer service from the Guest Services staff

Recommends Carnival Legend? No.

Food and Dining
food was ok but there were occasions where you couldnt self serve. BreaKfast for example you had to get bacon, ham etc from the server and they'd give you two pieces of bacon and basically roll their eyes if you asked for more. The 24 hour pizza station attendants were just strange. They would give you 1 tiny slice of pizza and if you asked for another they'd tell you that other people are waiting too.well I guess then they should have made more pizzas. The dinner were great. They changed the menu every night and there was penty of variety.
Service and Staff
Guest Services were terrible. The worst I have ever encounteres, however the poor cabin stewart did everything he possibly could to ensure all of our sheets were changed every day to eliminate the insects as he was the one who saw the bites. Aside from his excellent service the rest of the staff was just ok
Cabin / Stateroom
Had bed bug in suite and reported it 3 times and 2 times they checked the suite and didnt leave any messages or information on the outcome of the investigation. On last day of the cruise they basically told us they didnt find anything and to get over it. I guess 50+ bites on each of our bodies wherent enough to convinve them there was a problem
Ship Quality
the ship was ok, nothing special...the tiles in the pool were falling off and there was visible wear and tear...also the water in the pools didnt seem to have been changed one day so the second day the water was filthy. The hot tubs werent working for 3 days of the cruise. They were full of water but the heaters burned out so it was just a tub minus the HOT

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