Carnival Inspiration Cruise Review to Mexico

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
3

2 out of 5

A "good enough" service

Sail Date: April 04, 2016

Reviewed: 7 months ago

Traveled As: Family (older children)

Room Type: Inside

I first took this exact cruise and ship 4 years ago and had nothing but great impressions of my experience. Since then I've cruise multiple times on this cruise line as well as others. I was very disappointed not with the itinerary, but with the drastic cut in service. A lot of activities and services which used to be free were eliminated or became available for additional fee. The worst part was the attitude of the crew who gave a "good enough" service and wasn't cheerful or go beyond exceptional as I experience just four short years ago. I complained to customer service who took two days to get back to me and basically addressed each of my concerns with some sort of excuse. I will never sail with this ship again.

Cabin / Stateroom
Third bed was a lawn chair on the floor. Older ship but clean. Housekeeping did a good job.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Entertainment
Service and Staff
Food and Dining

Tip

If you booked an excursion, make sure you check before you get off the ship that it hadn't been cancelled.



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