A "good enough" service

Carnival Inspiration Cruise Review to Mexico


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 8

Overall Rating:

2.0 out of 5
Verified Review

Sail Date: April 04, 2016
Ship: Carnival Inspiration
Cabin Type: Inside
Cabin Number: M223
Traveled As: Family (older children)
Reviewed: 1 year ago

I first took this exact cruise and ship 4 years ago and had nothing but great impressions of my experience. Since then I've cruise multiple times on this cruise line as well as others. I was very disappointed not with the itinerary, but with the drastic cut in service. A lot of activities and services which used to be free were eliminated or became available for additional fee. The worst part was the attitude of the crew who gave a "good enough" service and wasn't cheerful or go beyond exceptional as I experience just four short years ago. I complained to customer service who took two days to get back to me and basically addressed each of my concerns with some sort of excuse. I will never sail with this ship again.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Third bed was a lawn chair on the floor. Older ship but clean. Housekeeping did a good job.

Ship Tip

If you booked an excursion, make sure you check before you get off the ship that it hadn't been cancelled.

5 out of 5
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