Will never cruise Carnival again

Carnival Inspiration Cruise Review to Mexico


Contributor Level: Deck Hand
Experience: 4-6 cruises
Reviews: 0
Helpful Vote: 1

Overall Rating:

2.0 out of 5
Sail Date: March 01, 2012
Ship: Carnival Inspiration
Cabin Type: Suite
Traveled As: Couple
Reviewed: 5 years ago
This was the 3rd time we cruised with Carnival. Our first two trips were fine but this one was not. Upon entering our cabin, I went into the walk in closet to hang my clothes and found a hotel room key on one shelf and a pair of dirty underware on another. I contacted guest services and they sent up housekeeping to deal with the issue. The girl that came, took away the dirty underwear and stated somebody would be back to santize our room. Never happened. Later that night, I went to pull back the bedding and found hair on both of the pillows. The next day, our room stewart confronted us in the hallway and stated that since we complained to guest services about the dirty underwear, he was getting reassigned to another position because it is his responsibility to make sure housekeeping had cleaned all of the rooms. We were shocked at his unprofessionalism. He should have apologized and let it go. It is not our fault that he did not do his job. We paid alot of money for our suite and we expected it to be reasonably clean. Next cruise we take will be with NCL again. Their ships are beautiful, clean and their staff are amazing.

Food and Dining

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5
Minus our room steward. The rest of the staff was ok.

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
Didn't enjoy the dirty underware and hotel key left behind by prior guests or the hair on our pillows.

Pros: Being out on the ocean

Cons: The uncleanliness of our room

Recommends Carnival Inspiration? No.

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