Cruising is not what it once was by VernBVerified Review / Sail Date: / Traveled As: Family (young children)
Even though all of the staterooms are non-smoking, it was quite clear that the previous guest had smoked in the room. The pungent smell of cigarette smoke was overwhelming upon entry. Throughout the weekend, I discovered that, apparently, this is very common, as I was overwhelmed by cigarette smoke permeating the stateroom doors in entire hallways. Clearly, there is no effort to enforce the policy, and no mechanism to successfully remediate a room that has been smoked in. The shower water, throughout the entire trip, was lukewarm at best. Since I was sailing over Christmas weekend, it was cold outside, 40-60F. A nice hot shower would have been great. I had hoped that maybe this was just the first day, but it ended up being the entire trip. I did call for maintenance, who concluded there was nothing they could do. The irony is this: They have signs and safety lockouts to prevent scalding. I ended up with a cold for part of the trip, so a hot shower would have really been welcome. There is no option for heat in the stateroom. Just A/C or nothing. I usually keep the "Snoozin" (do not disturb) sign posted for the extent of my stay, as I don't really need anyone to make my bed daily, or replace the towels. I'd rather things just be left where they are. So before departing for my shore excursion in Ensenada, I made sure the A/C was off, so the room would be as warm as possible for my return. The expected weather was cold and rainy, and since a hot shower wasn't an option, a warm room to return to would have been better than nothing. I made sure the "Snoozin" sign was posted, and departed. Upon my return, the bed was made, the room was tidied, the "Snoozin" sign was returned to its inactive position on the closet door knob, and... the A/C was on full blast. I've already got a cold, and I come back to it practically snowing in my "do not disturb" room. That still smells like smoke. Also, because of the way my particular stateroom was laid out, there was a light switch in the headboard area of one bed, hidden behind the pillows. It took my son and I two days to figure out why the lights would randomly come on and off while we were sleeping. I said ghosts, but he wasn't buying. Eventually we found the switch.