Carnival Imagination Cruise Review to Mexico

Contributor Level: Purser

1 cruise (first)


Helpful Votes

3 out of 5

First time cruiser

Sail Date: July 31, 2016

Reviewed: 10 months ago

Traveled As: Family (older children)

Room Type: Oceanview

Food was average but always plentiful at the buffet areas. Dinner was above average but the service was always right and above most people's standards. Had issues with our billing but the guest service counter was eager to fix all issues. Cruise director "Donkey" was very informative and always pleasant. The ship needs some major updating but never felt like we had lost value when sailing. For the first time cruising we had fun and next time will bring someone with our 14 year old. Hard for him to go on his own cause he was not to social. Overall good experience and would do it again on the same ship with a large group of friends and family!

Cabin / Stateroom
James was an awesome employee and very friendly. He never missed a beat and was always willing to help.
Embarkation and Disembarkation
Ship Quality
Although clean and very friendly....the ship needs to be seriously updated!
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
Jenny the bartender from the Phillipines was hands down the best and friendlies bartender on the ship. If she could be on any ship we the future I would request her to be our bartender!
Food and Dining

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