Carnival Imagination Cruise Review to Mexico
Sail Date: November 29, 2015
Ship: Carnival Imagination
Cabin Type: Oceanview
Cabin Number: U66
Traveled As: Couple
Reviewed: 2 years ago
Unless you like standing in line, this is probably not a good option for vacation. At times, because of the lines, we felt like we were at Disneyland. Other ship goers were rude, pushed ahead, cut, and showed the uglier sides of themselves.
The food was not good. It was mostly like cafeteria food at most of the locations. The food stations designs looked similar to food courts in shopping malls but ended up tasting like school lunch. The length of the lines grew in proportion to how good the food was at whatever location at the time, because everyone would want to eat there -- causing more rudeness and wait times. It was frustrating waiting in these types of lines, only to be able to obtain food that we ended up not enjoying once we finally were able to try it. The sit-down dining areas were better, but the food quality was still subpar - more like Denny's on a bad night. The dining areas looked great, but the food did not match the aesthetics. It was all about the show and presentation, not about good tasting food in our opinion.
We decided our trip was summed up metaphorically by our stateroom window view: our expectation of a gorgeous view irritated by an uncleaned window - the long streaking lines, upon lines, upon lines.
We still had a great time mind you, but we can have a great time in bad situations (even in line at the DMV), because we don't let things like this get us down. They asked for our honest review of their services though - so here there you have it.
Food and Dining
The food was better in the sit-down dining areas, but not much. After complaining about our steak. the chef provided us with free filet mignon, which was a very nice gesture, but our problem wasn't the service it was the materials with which they had to work. No matter how good your chef or staff is, they can't compensate for low quality produce.
Then there was the lines. Lines for everything. People being rude, pushing ahead, cutting, taking food that was made to order for other people, just really disheartening in general. If the cruise has decided to structure things this way, they should really monitor people to behave appropriately.
We are late night people, and after about 10pm there were very few food options. One of the only dependable late night food options was the pizza station, and the pizza was horrible. The guys working the station were also horrible at customer service. The other late night option was room service, which we enjoyed much more (even though the "free" options were mostly just sandwiches, like grilled cheese/ruben etc.) - but had to wait in our room instead of enjoying time out on the deck.
Service and Staff
Cabin / Stateroom
If you don't like lines