Very disappointed

Carnival Imagination Cruise Review to Mexico


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

2.0 out of 5
Verified Review
4 Night Catalina & Baja Mexico (Los Angeles Roundtrip)
Sail Date: October 11, 2015
Ship: Carnival Imagination
Cabin Type: Inside
Cabin Number: E228
Traveled As: Singles/Friends
Reviewed: 1 year ago

I am a travel agent and have been on Carnival cruises before. I went to the service desk to ask if there were any travel agent upgrades or amenities available and was told no, I should have chose to sail on Royal Caribbean cruise lines.  I was shocked!!  I requested the early dining when I booked but we were put in anytime dining.  The food was not up to your usual standards. Most of the time it was cold. We had to ask numerous times for refills on beverages.  I had requested a room closer to the middle of the ship and was given one all the way to the back of the ship. Many of the other guests also noticed the changes that had been made also.  This was not a pleasant cruise and in the future I will probably chose Royal Caribbean.

 

 

 

 

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
was not where I wanted to be on the ship but the staff was great.
5 out of 5
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