Carnival Imagination Cruise Review to Mexico

Contributor Level: Third Mate

Experience
1 cruise (first)

Review
1

Helpful Votes
9

2 out of 5

Not so great experience on board

Sail Date: March 02, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Inside

We has not one but multiple issues with billing on out sign and sail account. Terrible customer service. The service desk manager was very rude when trying to resolve any issue brought up to him not only by us but by others as well. 

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Entertainment
Children's Programs No children
Onboard Activities
Destinations and Excursions

Tip

The. Serenity whirlpools are way warmer then the pools on lido deck so if your 21+ go for it!



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