Carnival Imagination Cruise Review to Caribbean - Western

Contributor Level: Deck Hand

4-6 cruises


Helpful Votes

3 out of 5

Not the best cruise, but still enjoyable

Sail Date: April 23, 2012

Reviewed: 5 years ago

Traveled As: Family (young children)

Room Type: Oceanview

Overall, we enjoyed our cruise. We love the water slides for the kids, and Camp Carnival is great!! Key West and Cozumel are both wonderful! We went parasailing in Key West and had a great time!! Cozumel has the most beautiful water!! We are regular cruisers and will definately do it again!!

Pros: The water slides for the kids are wonderful!!!!

Cons: Your Time Dining--the staff was not friendly at all!

Recommends Carnival Imagination? Yes!

Food and Dining
I enjoyed the new menus with the items that you could get every day and the daily specials. The food is very good and with the new menus there is a big variety to choose from. We were assigned the Your Time Dining which in theory would be a great idea, however the staff did not seem to be happy there at all. Very unfriendly; I hated to ask for anything. And it was difficult to get someone to order a drink. We did have 1 wonderful waitress in that dining room-Bianca from South Africa-she was pleasant, friendly, efficient and very accomodating. I cannot say that about any of the other wait staff, which is very unusual for cruise line staff.
Service and Staff
Had it not been for the crabby staff in the Your Time dining room, this would be the highest rating. Everyone else on board was friendly and accomodating!!
This wasn't the best cruise for the shows, the singers and dancers in the seemed to be beginners and not of the higher quality that we have seen on other cruises. Maybe these were new shows and they did not quite have them down yet.
Ship Quality
As always, the ship is beautiful and very clean!
Cabin / Stateroom
This was our first year with an oceanview room. Definately worth the upgrade!!! The kids often kept themselves occupied by sitting on the ledge and looking out the window. Our staterooms were always cleaned when we left, and the staff which was led by Mercurio were very friendly and did a fabulous job. They were so good, we tipped them extra (in addition to what was already taken). Thank you Mercurio!!
Children's Programs
Everyone at Camp Carnival was great to the kids, and except for one time when we had to go back because our 3 year old would not stop crying (she was really tired) our kids really enjoyed going there!!!

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