extremely dissapointed

Carnival Imagination Cruise Review to Mexico


Contributor Level: Deck Hand
Experience: 4-6 cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

1.0 out of 5
Sail Date: November 01, 2011
Ship: Carnival Imagination
Cabin Type: Inside
Traveled As: Couple
Reviewed: 5 years ago
This ship was in apparent need of a major renovation. we by no means got what we paid for or expexted (this was our 4th cruise).

Food and Dining

1 out of 5
The first dinner we sat down to was no better than what you would expect at a cafeteria. Service was atrociuos. There was 1 dinner that was adequate but in general I felt the ships head chef should take a cruise on a competitor cruise line to see where he is falling short with his staff and food quality, he might learn something here.

Entertainment

1 out of 5
Ship cancelled the entire entertainment one evening as they claimed the seas were too choppy but all the other days were about the same, not sure why this happened. I was most dissatisfied when I tried to use the gym on 2 occasions only to find the staff using the gym and taking up equipment time away from the guests...this was outright wrong

Service and Staff

1 out of 5
It was clearly apparent to us that the ships staff was much more interested in keeping to themselves rather than engaging the guests

Ship Quality

1 out of 5
This ship lacks a grand dining area. Most carpeting throughout ship should have been replaced a couple years ago

Cabin / Stateroom

1 out of 5
Typical stateroom but couls also use a renovation. Our room was kept clean so I have no problems with the stateroom housekeeping

Pros: The day the cruise ended and we could get off the ship and go home

Cons: the attitude of the staff and poor food quality

Recommends Carnival Imagination? No.

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