Carnival Imagination Cruise Review to Mexico

Deck Hand

4-6 cruises


Helpful Votes

1 out of 5

extremely dissapointed

Sail Date: November 01, 2011

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Inside

This ship was in apparent need of a major renovation. we by no means got what we paid for or expexted (this was our 4th cruise).

Pros: The day the cruise ended and we could get off the ship and go home

Cons: the attitude of the staff and poor food quality

Recommends Carnival Imagination? No.

Ship Quality
This ship lacks a grand dining area. Most carpeting throughout ship should have been replaced a couple years ago
Food and Dining
The first dinner we sat down to was no better than what you would expect at a cafeteria. Service was atrociuos. There was 1 dinner that was adequate but in general I felt the ships head chef should take a cruise on a competitor cruise line to see where he is falling short with his staff and food quality, he might learn something here.
Cabin / Stateroom
Typical stateroom but couls also use a renovation. Our room was kept clean so I have no problems with the stateroom housekeeping
Service and Staff
It was clearly apparent to us that the ships staff was much more interested in keeping to themselves rather than engaging the guests
Ship cancelled the entire entertainment one evening as they claimed the seas were too choppy but all the other days were about the same, not sure why this happened. I was most dissatisfied when I tried to use the gym on 2 occasions only to find the staff using the gym and taking up equipment time away from the guests...this was outright wrong

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