Carnival Imagination Cruise Review to Caribbean - Bahamas

Deck Hand

7+ cruises


Helpful Votes

2 out of 5

Horrible Customer Service

Sail Date: April 01, 2011

Reviewed: 5 years ago

Traveled As: Family w/young children

Room Type: Oceanview

The customer service on this ship was HORRIBLE. Would not sugguest this ship to anyone. This is not my first cruise with Carnival but it may be my last. The peope were rude and no one would help you with any questions or concerns you had. If you want to go on a Carnival ship I would sugguest going on the Sensation. We had great service on there. Dont waste you money on this ship.

Pros: The Bahamas

Cons: The employees

Recommends Carnival Imagination? No.

Ship Quality
Food and Dining
My time dining was great however the waiter was not around. Never knew his name or what he looked like.
Cabin / Stateroom
Dirty sheets and pillow. Asked them to change them and it took a while for them to come.
Children's Programs
Not kid friendly personnell in the 2-5 year old room. A lot of activities though.
Service and Staff
Nassau, Bahamas
Nice beach, cheap ride to Atlantis.

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