Customer Service... Unsatisfactory

Carnival Imagination Cruise Review to Caribbean - Bahamas


Contributor Level: Deck Hand
Experience: 1 cruise (first)
Reviews: 0
Helpful Votes: 0

Overall Rating:

1.0 out of 5
Sail Date: February 01, 2011
Ship: Carnival Imagination
Cabin Type: Inside
Traveled As: Couple
Reviewed: 6 years ago
It was my first time to cruise. I was made to believe that it will be a great experience, it turned out to be a disaster. The customer service was aweful beyond belief.

Food and Dining

1 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5
the experience is beyond belief with their inability to please clients.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Cons: dining experience was not good

Recommends Carnival Imagination? No.

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