Carnival Glory Cruise Review to Caribbean - Western

Deck Hand

7+ cruises


Helpful Votes

3 out of 5

Have had better on Carnival

Sail Date: October 01, 2009

Reviewed: 6 years ago

Traveled As: Singles/Friends

Room Type: Oceanview

I do not want to paint everyone with the same brush, but have sailed many times on Carnival and this was without a doubt the most disappointing. I took 3 friends as my guest and will say I was embarrassed with some of the service we received. The Red Sail restaurant had very bad service. No one seemed to want to assist you with anything. The food was not that good either. I don't know what was going on, but everyone seemed to be in a rush to get you out of there and on to the next person. I bought a very expensive ring in your shop on board and the person that helped me was another one that could not be bothered. He made the sale, "now get out". I received a bunch of tickets for a drawing later on the cruise. He said 3pm, when we went at 3, he rudely told me "NO, I SAID 10pm"..When we went back a 9:45 you could not even see the shop there were so many people there. Very much a safety hazard. I was in a wheel chair and could not see, nor hear, any numbers being called. I could have won the "HOPE DIAMOND" and not heard. They just wanted to get as many people as possible in to buy these watches that were on sale. The staff was not helpful nor giving service with any smiles whatsoever. The food in the dining room, altho plentiful, was not up to your usual standard. Our server was wonderful I must say. Made the dinner hour very special even if the food did not meet expectations. On the whole I was very embarrassed and I know from experience, you can do better. I think staff was the big problem here. Thank you, Jean V Boyd

Pros: Room steward was great

Cons: Some services and Food was lacking

Recommends Carnival Glory? Yes!

Ship Quality
Food and Dining
Service and Staff
Cabin / Stateroom

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