Guest Services/Shore Excursions on Carnival Glory

3.5
(13 Reviews)

The place to go for general ship information, to report lost or damaged goods, and to exchange money or traveler's checks. Shore excursions can also be booked at the Shore Excursions desk.

13 Guest Services/Shore Excursions Reviews

3.0

by elliskg

Only one person helping so long lines

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4.0

by lafavor

very nice staff friendly

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1 Comment
3.0

by janetpitre

The Shore excursion desk was great! I had problems with the Guest service desk. Once I was onboard I Made changes to my cabins. And everyday after that I had charges put on one of my cabins that was not ours and had to visit guest services everyday with long lines. Not what I enjoy doing.

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4 Comments
5.0

by Jetta62

The staff was always professional and friendly.

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1 Comment
5.0

by AuntPinkie

With the number of Platinum and Diamond guests, they were busy but always cordial and friendly. They would take time to chat when there were no lines (happened often).

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1 Comment
2.0

by Awesomecruisers

There's always a wait and I feel like this places the least friendliest

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5.0

by teresapatridge

Went to guest services 3 times. They were always kind and professional!

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1.0

by jason80inky

The staff at these desks need to be retrained on customer service

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1 Comment
1.0

by debbygentry

Didn't seemed to care about any problems or handicap people.

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1 Comment
3.0

by jenfin6

Many people had to wait in long line to be helped. Maybe need more workers helping or adding an additional Guest Services area.

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