New Years Eve on the Freedom was the "Pit of Misery" ... No "Dilly Dilly" for the Freedom!

Carnival Freedom Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 19

Overall rating:

2.6 out of 5
Carnival Freedom

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: December 30, 2017

Ship: Carnival Freedom

Cabin type: Suite

Cabin number: 7298

Traveled as: Large Group

Reviewed: 3 years ago

Review summary

Having cruised over 20 times with multiple companies and ships, we chose the Freedom because of its departure from Galveston and our large family could drive versus expensive airfares to Miami … unquestionably, the Carnival Freedom was the absolutely worst ship we have ever experienced.

Embarkation

1 out of 5
Embarkation was a disaster ... though we had "priority" arrival at 11:00, and told our room would be available upon boarding, we were given a group 6 "white card" ... and we were told our suite would be available at 11:00, however, we were not allowed access until 1:30.

Ship experiences

Food and Dining

1 out of 5
Overall, the dining room food and service in the Posh @ 8:15 was poor ... we certainly did not expect Viking or Regent standards, but seriously? … except on the "formal nights", no table cloths ... glass-top tables were constantly wet from condensation from all glasses, dishes not cleared in a timely manner, steaks were always either overcooked or undercooked ... "hot" soups were room temperature ... baked potatoes would sit on the plate until 10 minutes later the server would bring the "condiments" (sour cream, etc) only after asking several times ... overall, on what should have been the highlight of my large family's day (16 members) the dining experience was very disappointing and not to the standards nor quality of any cruise ship we have been on ... it is a sad commentary when we had to say the best food on the ship was Guy's Burgers ... they were at least tolerable.

Onboard Activities

2 out of 5

Babylon Casino

1 out of 5

Extremely smoke filled!

Entertainment

3 out of 5
Kudos to B.T & Kelly Terranova in the comedy club ... they were awesome! ... most of the other entertainment was lame and no more worthy than background noise.

Children's Programs

3 out of 5

Service and Staff

2 out of 5
Average ... many of the workers did their best to keep the ship clean and orderly ... room stewards were nothing noteworthy ... waiters/waitresses in the Posh were friendly, however management needs to do a better job of training these young people ... we never expected the service as we received on Regent, but a better effort could have been made.

Ship Quality

1 out of 5
The floor plan was horrible, always up & down ... bars and venues were all in small rooms with no windows (except "Sports Bar" which was way too small and crowded) ... low ceilings and a general lack of windows describe most floors ... on deck 5, there were windows along one side with tables and chairs ... however most of the time they were not available due to all the photographers lining the deck ... impossible to navigate deck 5 without being constantly hassled by photographers begging for their pics! ... the Freedom lacked a large, wrap-around main bar in the front or back that had a water view that most large ships have ... very disappointing! There was constant vibration and shake from the ship’s “screw” … even the lamps in our room (level seven) vibrated … closet doors in the room would slide open constantly … even the queen bed would shake and vibrate throughout the night … on level nine, where most of the food venues were, constant vibration … Freedom needs to be sent to the scrap-yard!

Cabin / Stateroom

2 out of 5
Very few positives about this ship … the suite #7298 was barely satisfactory ... the veranda door was not tight and air whistled thru it the entire time we were moving ... the mattress cover on the queen bed was so uncomfortable and caused my wife's back to ache, she ended up sleeping on the couch! ... Room stewards did the bare minimum ... also, several of the closet doors kept opening and closing when the ship was in motion ... a real joy when trying to sleep!

Ship tip

DON'T DO IT! ... Bottom line: why did my wife and I choose Carnival and pay for seven cabins? ... because we wanted a large family (16 members) cruise where all but three could drive to Galveston from San Antonio and not have the expense of airfare ... this was the second family cruise we have had with Carnival out of Galveston ... the first, two years ago on the Magic ... a very pleasant ship where food & service were so much better ... will we return? ... not likely as long as the Freedom is our Carnival choice ... there are better options for our money.

Ports of call

Galveston, Texas

4 out of 5
Galveston is an awesome departure port ... easy parking (i.e., Lighthouse) ... did i mention both Disney & Royal Caribbean also sail from Galveston?

Cozumel, Mexico

4 out of 5
Have been to Cozumel many times ... one of my favorite destinations to scuba dive ...

Belize City, Belize

4 out of 5
Belize is awesome ... again another place my wife and I have been to many times ...

Mahogany Bay, Roatan, Bay Islands, Honduras

3 out of 5
Carnival does have a nice set-up there ... however I stayed on the boat and had the pool to myself!

Disembarkation

4 out of 5
Had priority disembarkation ... went smoothly and folks from Lighthouse Parking wee there to meet us.
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