Still waiting

Carnival Freedom Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 2

Overall rating:

4 out of 5
Carnival Freedom

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: April 22, 2017

Ship: Carnival Freedom

Cabin type: Oceanview

Cabin number: 2428

Traveled as: Couple

Reviewed: 5 years ago

Review summary

I am still waiting to be called. I was given a call and then told they would call me back. Still waiting. I tried to complain on board when we were leaving and they said we didn't put in enough complains. we told Jon Paul every day about the issue. Plumber went to room to try to fix once and it didn't fix problem. I have called carnival and talked to them twice. They are supposed to call me back. Returned my call and no solution, was told I would get a call back. Still waiting.

Ship experiences

Food and Dining

5 out of 5


3 out of 5

Service and Staff

5 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
bathroom flooded every time we took a bath.

Ports of call

Montego Bay, Jamaica

3 out of 5

George Town, Grand Cayman

1 out of 5

Cozumel, Mexico

3 out of 5
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