good time but some poor service

Carnival Freedom Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

3.0 out of 5
Verified Review
8 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: October 05, 2013
Ship: Carnival Freedom
Cabin Type: Inside
Cabin Number: 7319
Traveled As: Couple
Reviewed: 3 years ago

most of the crew were very nice and visible. our cabin stewart were nowhere to be seen. they took 1 of our beach towels when it was used but didn't replace it. had 2 water excursions after that and had to do with only 1 towel for 2 people. seen another crew on another floor asked for a towel were denid. went to the main pool towel hut it was closed. now for the casino.

, i play table games and not all my buy ins were recorded. last year i had my free drinks card on thursday this year i didn't get it til saturday and i spent more money this year than last year.also wait staff was hard to find especially late in the cruise when a lot of people had free drink cards. had to wait for an hour twice to order a drink, and it wasn't even busy it was early around 5 pm. when i did finally order a drink took 30 minutes to get it.this poor service won't stop me from cruising on carnival but will keep me out of the casino i'll spend more time doing free stuff like shows.but if i get this kind of service again on carnival i will switch to a different cruise line.

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

nice ship clean easy to get around

5 out of 5
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