Customer service desk too busy

Carnival Fascination Cruise Review to Caribbean - Southern


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

4.0 out of 5
Verified Review
7 Night Southern Caribbean (San Juan Roundtrip)
Sail Date: July 03, 2016
Ship: Carnival Fascination
Cabin Type: Inside
Cabin Number: R239
Traveled As: Family (young children)
Reviewed: 1 year ago

On the Cruise ship, the Service desk was overwhelmed with guests needing help. Huges lines!

When I tried to call, they would hangup the phone when they are too busy.

Canival needs to fix this issue.  Also, alot of the cruise entertainment was pretty lacking & very corny.  Especially, the juggling act.  Also, stand-up comedy act was not funny.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Room was comfty dispite small room.
Cesaur the staff member was Awesome!
5 out of 5
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